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Shipping & Delivery

COVID 19 DELIVERY UPDATE : Royal Mail deliveries may take slightly longer than usual.

As our products are made in smaller batches to keep them as fresh for you as possible they will normally be dispatched within 1-3 working days, however we endeavour to get them out to you as soon as possible.

During UK Bank Holidays and busier times such as Christmas, it may take longer to receive your parcel. We will always try to let you know if there is going to be any delay. All our parcels are sent via the Royal Mail unless otherwise stated.

UK Orders: There is free standard shipping on all UK orders (1st Class Royal Mail).

For Next Day delivery (UK only) orders must be placed by 2pm Mon-Fri to qualify. Next Day Delivery must be selected at checkout a charge of £6.95 will be added to your order total.

European Orders and Worldwide: Please note we currently do not ship to any country outside of the UK.

CUSTOM CHARGES & VAT

If your order is being shipped outside the European Union (EU), customs charges and taxes may apply that you will need to pay directly. All estimated delivery times could be delayed by customs entry procedures.

It is the customers responsibility to be aware of their own customs laws, Clockface Beauty are not responsible for anything that gets stopped or destroyed by customs

DELIVERY TIME GUIDE

UK: We despatch via Royal Mail and UK delivery typically takes 2-3 working days but it can take up to 10 working days. Clockface Beauty is not able to provide a refund or offer a new delivery until 10 working days from despatch.