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Returns Policy

We at Clockface Beauty think you will love your products, but there may be circumstances when you feel it necessary to return a purchase. We offer a 14-day return policy with our products. If you’re unhappy in any way, please return your purchase back to us for a refund or exchange.

To arrange your return, please contact us at accounts@clockfacebeauty.com, Please include your order number, product details and the reason for the return. If the product is damaged, faulty or incorrectly supplied, we will send you a free post returns label. In any other case for return, the postage and returns costs are the customers responsibility.

When returning your item, please complete our Returns Form, and include it in the original packaging. We will send your replacement item or refund your payment within 5-10 working days upon receipt of your item.

Please note we will only exchange products of the exact the same value.